Privacy Policy

A legal disclaimer

Soft Serve Pickleball Arena (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

1.1 Personal Information:

• When you book a court or interact with us, we may collect personal details such as your name, email address, phone number, and payment information.

1.2 Non-Personal Information:

• We may collect non-identifiable data, such as your browser type, IP address, and usage statistics, to improve our services.

1.3 Cookies:

• Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and customize your experience.

2. How We Use Your Information

2.1 To Provide Services:

• We use your personal information to confirm bookings, process payments, and communicate updates related to our services.

2.2 For Customer Support:

• Your data helps us respond to inquiries, process refunds, and resolve issues.

2.3 To Improve Our Website:

• Non-personal data is used to analyze website performance and enhance user experience.

2.4 Marketing Communications:

• With your consent, we may send promotional emails or messages about our services, offers, or events.

3. Sharing Your Information

3.1 Third-Party Service Providers:

• We may share your data with payment processors, email service providers, or other trusted partners necessary to deliver our services.

3.2 Legal Requirements:

• We may disclose your information if required by law or in response to valid requests from public authorities.

4. Data Security

4.1 We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse.

4.2 Despite our efforts, no method of transmission over the internet is 100% secure. You acknowledge that you provide your information at your own risk.

5. Your Rights

5.1 Access and Updates:

• You have the right to access and update your personal information.

5.2 Opt-Out:

• You can opt-out of receiving promotional communications by contacting us.

5.3 Data Deletion:

• You may request the deletion of your personal information, subject to legal or contractual obligations.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page.